Terms of Service

1. Acceptance of Terms

By registering as a member, installing or launching an app, making a purchase, or otherwise using the Service, you acknowledge that you have read, understood, and agreed to these Terms.

2. User Accounts

• - Users must provide accurate and complete information when creating or using an account on the website, in an app, or through related services.
• - Account holders are responsible for maintaining the confidentiality of their account credentials.
• - Accounts that violate these Terms or are found to be fraudulent may be suspended or terminated.
• - Requests related to accounts, account withdrawal, personal information, or service restrictions may be submitted through the Customer Center or by email.

3. Payments

We strive to protect paid-service transactions and payment information provided through the website, mobile applications, or related services in accordance with applicable laws and reasonable security standards. By making a payment, you agree to provide accurate payment information. If in-app purchases or payments through an app marketplace are offered, the payment and refund policies of the relevant platform operator, such as the Apple App Store or Google Play, may also apply. If subscriptions or recurring payments are offered, renewal, cancellation, auto-renewal management, and refund standards are governed by the product notice, our refund policy, the applicable app marketplace policy, and applicable law. Cancellation of app marketplace subscriptions or management of auto-renewal may need to be completed directly in your platform account settings, and further guidance is available through our Customer Center or by email. Refunds, if applicable, will be processed in accordance with applicable laws, these Terms, our refund policy, and any applicable app marketplace policies.

4. User Responsibilities

• - Users must not use the Service for illegal or unauthorized activities.
• - Users must not attempt to impair or bypass the security, functionality, or normal operation of the Service, including any app.
• - Users must not copy, modify, reverse engineer, or distribute any app or any part of the Service without authorization, except to the extent such restriction is prohibited by applicable law.
• - Users must respect the intellectual property rights of the Service and other users.

5. Community Services (User Content)

• - "Community Services" means any and all features provided within the Service that allow users to create, post, register, share, and interact with content in various forms, including posts, comments, reviews, ratings, images, and links (collectively, "User Content"), and to engage with other users.
• - Community Services include, for example, Traveler Square, store reviews/ratings, Traveler Lounge, and any other user communication, evaluation, or sharing features, as well as similar features that we may introduce in the future.
• - When using Community Services, users must comply with applicable laws, these Terms, and any operation policies/guidelines we separately announce.
• 5.1. Prohibited Conduct and Prohibited Content
• - Infringing (or inducing infringement of) others' rights, including copyrights, trademarks, portrait/publicity rights, privacy, or reputation
• - Encouraging illegal activities, sharing information related to crime, or promoting illegal goods/services
• - Profanity, hate, discrimination, harassment, intimidation, or any conduct that causes discomfort or harm to others
• - Posting obscene content, excessive violence, or content harmful to minors
• - Spam, flooding, unauthorized advertising, phishing/fraud, distributing malware, or posting links that encourage such conduct
• - Any other content or conduct that we reasonably deem inappropriate for the safety and operation of the service
• 5.2. Management of User Content and Enforcement
• - We may remove, hide, block, or restrict access to User Content if: (i) it violates applicable laws or these Terms, (ii) we receive a report of infringement or violation, (iii) a dispute arises or is likely to arise, or (iv) it is necessary for the safety or operation of the service.
• - While prior notice is the principle for the measures described above, we may provide notice after the fact where prior notice is impracticable.
• - If repeated or material violations are identified, we may take necessary measures such as restricting use, suspending, or terminating the account.
• - We may monitor User Content and account activity to maintain a healthy Community Service, but we are not obligated to pre-screen or review all User Content in advance.
• - Users may submit explanations or objections to sanctions or measures through the Customer Center or by email, and we will review them based on the relevant materials and operational policies.
• 5.3. Ownership of User Content and License Grant
• - Ownership of User Content posted to Community Services remains with the user or the rightful owner.
• - However, users grant us a non-exclusive, royalty-free, worldwide license to use such User Content to the extent necessary for providing and operating the service (including posting, displaying, storing, transmitting, providing search, format conversion, creating/resizing thumbnails, caching, etc.).
• - Even if a user deletes or makes User Content private, it may be retained for a certain period or logs may remain for legitimate purposes such as backups, dispute resolution, and compliance with applicable laws.
• 5.4. Opinion-Based Content Such as Reviews/Ratings
• - Store reviews, ratings, comments, and similar content may reflect a user's personal experiences or opinions, and we do not guarantee their accuracy, completeness, truthfulness, or fitness for a particular purpose.
• - Disputes arising from User Content should in principle be resolved between the parties, and we may take action only to the extent necessary in accordance with applicable laws and our operational policies.
• 5.5. Reporting and Infringement Requests
• - If a user finds content that appears to violate these Terms or infringe rights within Community Services, the user may report it through the reporting feature, the Customer Center, or by email.
• - We may review such reports and take necessary measures, including removal, hiding, or blocking the relevant content, in accordance with applicable laws and our operational policies.

6. Travel Video Service

• - The Travel Video board is a feature within the Service that allows users to share links by registering video URLs from external video platforms (e.g., YouTube).
• - We do not store or host video files ourselves; we only provide an intermediary function that connects users to content provided on external platforms through the links registered by users.
• 6.1. Ownership of Linked Content
• - Rights to the videos and any works included therein (video, audio, images, subtitles, etc.) accessible via the links belong to the rightful owners (e.g., creators), and are protected in accordance with the policies and rights management practices of external platforms such as YouTube.
• - We do not claim ownership of linked video content and do not guarantee the content or rights status of such videos.
• 6.2. User Responsibilities
• - Users must have the necessary rights or use the links within a lawful scope and must ensure that the links they register/share do not infringe others' copyrights, portrait/publicity rights, trademarks, or privacy.
• - Users must comply with the terms of service and community guidelines of external platforms (e.g., YouTube).
• 6.3. Disclaimer for External Content and Link Availability
• - Linked videos may become unavailable due to deletion, private settings, age restrictions, regional restrictions, or other reasons under external platform policies or the rights owner's settings, and we are not responsible for such unavailability.
• - We may remove, hide, or block link posts if we receive a report, if infringement is suspected, if applicable laws or these Terms are violated, or if it is necessary for service operation.
• 6.4. Display of Preview Information (Metadata)
• - For user convenience, we may display publicly available information related to a video link (e.g., title, thumbnail, channel name) as a preview.
• - Preview information may change depending on the external platform or rights owner's policies/status, and we do not guarantee its accuracy or timeliness.

7. Mobile Application Services

• - We may provide the Service in the form of mobile applications, and the scope of app availability and certain features may vary depending on the operating system, device specifications, country, version, network environment, or app marketplace policies.
• - If app download, installation, updates, in-app purchases, or subscriptions are offered, the terms and policies of third-party platform operators such as the Apple App Store or Google Play may also apply.
• - Payments, subscription cancellations, or refunds processed through an app marketplace are handled in accordance with applicable laws, these Terms, our refund policy, and the policies of the applicable app marketplace operator.
• - We may provide app updates or discontinue support for specific versions in order to maintain security, stability, legal compliance, or service quality, and certain features may be limited if you do not use the latest version.
• - Deleting an app alone may not automatically complete account deletion, personal data deletion, or subscription cancellation, and such requests must be made through the Customer Center, by email, or through another deletion path that we separately provide.

8. SteadyBackend Service

• - SteadyBackend provides Open API endpoints and an admin page for client user data management, license management, push messaging, client version management, and policy management features customers need to operate their client services.
• - SteadyBackend customers (client administrators) must provide lawful notices, obtain necessary consents, or establish another lawful basis for their client users regarding the collection and use of personal information, third-party provision, entrustment of processing, overseas transfer, push notifications, and similar matters.
• - The SteadyBackend customer is responsible for the accuracy and legality of client user information, authentication and consent records, license assignment information, push tokens, and push message requests registered in or transmitted to SteadyBackend.
• - We process client user personal information provided through SteadyBackend only within the scope necessary for entrusted personal information processing and SteadyBackend operation based on the customer's contract, settings, or reasonable instructions.
• - We may use external processors or sub-processors for cloud infrastructure, push delivery, email, security, spam prevention, and similar operations needed to provide SteadyBackend. Customers must review the entrustment, sub-processing, and overseas processing disclosed in the Privacy Policy and provide any required notice, consent, or other lawful basis.
• - Customers must securely manage authentication credentials needed for SteadyBackend integration, including client secret keys, admin secret keys, API tokens, and push credentials. The customer is responsible for API calls, data processing, push delivery, and damages arising from credential leakage or improper storage or use. This does not exclude liability caused by our intent or negligence or liability that cannot be excluded under applicable law.
• - Requests from client users to access, correct, delete, suspend processing of, withdraw consent for, or opt out of push notifications for their personal information must be handled by the customer in the customer's own service. We will support such requests within the SteadyBackend features or operational support scope based on the customer's reasonable instructions.
• - Customers must not enter or transmit sensitive information, unique identification information, or information requiring separate legal protection into SteadyBackend unless they have a prior agreement with us or another lawful basis under applicable law.
• - We are not responsible for disputes or damages arising from a customer's failure to provide required notices, obtain consents, or establish another lawful basis, unauthorized data entry or transmission, improper push messages, external service integration errors, or the operation of the customer's own client service. This does not exclude liability caused by our intent or negligence or liability that cannot be excluded under applicable law.

9. AI-Assisted Features

• - We may provide AI chat or content generation features using external AI providers such as OpenAI to help administrators or operators create and review product, brand, company profile, and business service information.
• - Users must not enter sensitive information, unique identification information, non-public personal information, trade secrets, or materials that may infringe third-party rights into AI features unless they have a prior agreement with us or another lawful basis.
• - AI-generated responses or content may be inaccurate or inappropriate. Before saving, publishing, or using them for business purposes, the user must review their accuracy, legality, and potential rights infringement.
• - During use of AI features, prompts, generated outputs, model names, token usage, request identifiers, and related processing metadata may be transmitted to or recorded through external AI providers, as described in the Privacy Policy.
• - AI features do not replace professional advice such as legal, tax, medical, or financial advice. The user is responsible for disputes or damages arising from the use of AI outputs. This does not exclude liability caused by our intent or negligence or liability that cannot be excluded under applicable law.

10. Account Withdrawal and Account Deletion

• - Requests for account withdrawal and account deletion may be submitted through the Customer Center, by email, or through any separate deletion path provided within the Service.
• - Deleting an app or simply stopping use of the Service may not automatically complete account deletion, subscription cancellation, or personal data deletion.
• - Even after an account deletion request, information that must be retained for compliance with applicable law, dispute response, fraud prevention, payment settlement, or consumer protection may be stored separately.
• - Detailed standards for retention and destruction of personal information are governed by the Privacy Policy.

11. Privacy

Your use of the Service is also governed by our Privacy Policy. The Privacy Policy describes how we collect, use, and protect personal information processed in connection with the Service, and it applies when you use the Service through the website, an app, or related services.

12. Intellectual Property

All content, design elements, software, and related intellectual property rights provided by SteadySeller.com through the Service belong to SteadySeller.com or the rightful owners and are protected by copyright and other applicable laws. Unauthorized use of our intellectual property is prohibited. However, ownership of content posted by users in Community Services remains with the user or the rightful owner, and we use such content only to the extent necessary to provide and operate the Service. In addition, content linked from external platforms (e.g., YouTube) in the Travel Video board is protected in accordance with the rights holders and the relevant platform's policies.

13. Limitation of Liability

We are not liable for damages arising from the use of, or inability to use, the Service, including without limitation loss of profits, loss of data, or other intangible losses, except for liability caused by our intent or negligence or liability that cannot be excluded under applicable law.

14. Changes to the Terms

We may amend these Terms to the extent permitted by applicable law. If a material change is made, we will provide prior notice of the effective date and the reason for the amendment through the website, an app, Customer Center notices, or another reasonable notice channel that we operate. However, where immediate application is necessary due to changes in law, urgent security needs, or similar reasons, we may apply the change immediately while also explaining the reason. If you do not agree to the amended Terms, you may stop using the Service and request account withdrawal, and your continued use of the Service after the announced effective date may be deemed acceptance of the amended Terms.

15. Customer Center, Email, and Notices

• - Questions about the Service, infringement reports, objections to sanctions, account withdrawal and deletion requests, and personal information inquiries may be submitted through the Customer Center or by email.
• - We may provide notice of important operational matters through the website, apps, Customer Center notices, or any other reasonable method.
• - We may request additional information to verify your identity while processing an inquiry or request.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law provisions.